CASA – Care & Share Associates

A carers’ worker co-operative.

  • Involves: care staff, clients
  • Cost: ££

The CASA family was established in 2004 with a vision of becoming the UK’s leading employee-owned provider of domiciliary health and social care support services to older and disabled people.

CASA operates in the North East, Yorkshire and the North West. Because employees are also the owners, they achieve high quality care for clients and low staff turnover, making the business more successful.  None of the profit goes to external shareholders.

CASA recruits and invests in low income communities, with a great track record in helping long-term unemployed people into work. CASA currently employs over 750 people, all of whom benefit from a host of training and development opportunities.

How it works

  • CASA can deliver anything from a 15 minutes ‘pop in call’ to 24:7 complex support oversee by a CASA Registered Nurse.
  • At CASA all employees are co-owners of the business, which means they all share in the company’s success.
  • They offer every care worker, alongside holiday and sick pay, an employment contract with a guaranteed weekly minimum of 16 hours’ work.
  • All new employees undertake a full induction training programme to enable them to not only deliver high quality care, but also to understand what’s different about working for CASA.
  • The CASA Academy is designed to meet the company’s workforce needs whilst at the same time creating jobs in local communities and securing funding for training.
  • CASA is based in northern England. It is registered with the Care Quality Commission.
  • Care staff receive support by a manager who is based nearby. To make this work, within that area a certain number of hours of care have to be needed every week.


people employed


Before we deliver any care and support services, we use the CASA Discovery interview to agree with the individual being supported and, where appropriate, their circle of support what they want from us and how best to achieve that. Once a Care and Support Plan has been agreed, including thorough risk assessments where required, the service will commence in accordance with the Plan. This Plan will be reviewed on a regular basis to ensure it is achieving what is best for those people that we support and meets our quality standards.

CASA Group

CASA – What we do